Contact Our Team

Licensed HVAC technicians on call for Metro Vancouver homes and businesses. We're ready to help with new installations, upgrades, and emergency repairs.

CleanBC Registered · HPCN Certified

About Our Team

APEX Heating & Cooling Ltd. is a locally owned HVAC contractor specializing in high-efficiency heat pump installations, gas furnace retrofits, and year-round maintenance. Our mission is to deliver reliable comfort, lower utility costs, and quieter homes for families throughout Metro Vancouver.

From the first site visit to post-installation support, you work directly with technicians who are licensed, insured, and CleanBC Home Performance Contractor Network (HPCN) certified. We design custom solutions for condos, townhomes, and single-family homes, ensuring your system qualifies for the maximum rebates available.

Every project includes careful load calculations, premium workmanship, and transparent pricing. We partner with leading manufacturers to provide ultra-efficient, cold-climate heat pumps that stand up to Pacific Northwest weather.

Homeowners First

Clear recommendations tailored to your home, budget, and comfort goals.

Right-Sized Systems

Detailed load calculations so your equipment runs efficiently year-round.

Rebate Maximization

We align your project with current CleanBC and federal programs.

Connect With Us

Ready for a personalized proposal? Reach out today and we'll schedule a free consultation at your home.

Get in Touch

Reach us anytime. We respond within one business day for general inquiries.

Phone

604-442-6711

24/7 Emergency Support

Hours

Monday to Saturday

Standard Appointments

Service Area

Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, Fraser Valley.

Prefer to meet in person? We can schedule an on-site assessment at your home to review equipment options and rebate eligibility.

Send a Message

Fill out the form below and we'll get back to you shortly.

For urgent issues, please call us directly at 604-442-6711 .

Estimate Your Savings

Rebate Calculator

Considering a heat pump upgrade? Answer a few questions to estimate your potential savings through provincial and federal rebate programs.

Heat Pump Services in Metro Vancouver

Full-service HVAC support for homeowners and strata buildings across Metro Vancouver, including home comfort upgrades, gas furnace retrofits, seasonal maintenance, and 24/7 emergency repairs.

We partner with leading manufacturers to deliver quiet, reliable comfort. Our in-house team handles permitting, rebate paperwork, and electrical coordination so your upgrade is seamless from start to finish.

Request a free quote

Heat Pump Installations · Metro Vancouver

Home Comfort Upgrades with High-Efficiency Heat Pumps

Upgrade your home comfort with professionally designed and installed high‑efficiency heat pumps in Metro Vancouver . APEX Heating & Cooling Ltd. specializes in ducted and ductless systems that deliver quiet heating and cooling, consistent temperatures, and lower monthly utility bills.

Our team performs detailed heat‑loss and heat‑gain calculations to ensure your new system is properly sized for your home, whether you live in a condo, townhome, or detached house. We focus on energy efficiency, comfort, and long-term reliability rather than simply installing the largest system available.

Why homeowners choose our home comfort upgrades

  • Custom ducted and ductless heat pump designs for Metro Vancouver homes
  • Improved comfort with even temperatures and better humidity control
  • Lower heating and cooling costs compared to baseboard or electric furnaces
  • Cleaner indoor air with modern filtration and quieter operation
  • Systems selected to qualify for available CleanBC and federal rebates

Ideal homes for comfort upgrades

Our comfort upgrade packages are a strong fit for:

  • Older homes that are drafty or unevenly heated
  • Homes currently relying on electric baseboard heaters
  • Houses where some rooms are too hot in summer and too cold in winter
  • Families wanting to reduce greenhouse gas emissions and energy waste

From the first on-site visit, we walk you through equipment options, expected energy savings, and rebate opportunities so you can make a confident decision about upgrading your home’s comfort.

Get a Home Comfort Upgrade Quote

Or call us at 604‑442‑6711 for a quick phone consultation.

Gas Furnace to Heat Pump · Retrofit Services

Gas Furnace Retrofit to High-Efficiency Heat Pumps

If you currently heat with a natural gas or propane furnace, a gas furnace retrofit to a high‑efficiency heat pump can significantly reduce your energy costs and emissions. Our technicians design retrofit solutions that connect to your existing ductwork so you can enjoy year‑round comfort with minimal disruption to your home.

We assess the condition and sizing of your current ducts, electrical panel capacity, and vent locations to determine the best approach. Where needed, we coordinate with licensed electricians and make targeted duct modifications to keep air flowing quietly and efficiently to every room.

Benefits of converting from gas to a heat pump

  • Lower utility bills and reduced exposure to volatile gas prices
  • Heating and cooling from a single high‑efficiency system
  • Cleaner indoor air without combustion by-products
  • Reduced carbon footprint and alignment with CleanBC goals
  • Access to stacked rebates for eligible retrofits

What’s included in a typical retrofit project

  • On-site assessment of your furnace, ductwork, and electrical system
  • Selection of a cold‑climate heat pump sized for your home
  • Safe decommissioning of the gas furnace and related components
  • Installation, start‑up, and fine‑tuning of the new system
  • Guidance on warranty registration and rebate documentation

We provide clear, upfront pricing and explain your options in plain language. Whether you want to fully remove your gas line or keep it as backup, we’ll help you choose the path that makes the most sense for your home.

Request a Gas Furnace Retrofit Assessment

You can also call us at 604‑442‑6711 to speak with a technician.

24/7 Emergency HVAC Service · Metro Vancouver

Emergency Heat Pump & Furnace Repairs

Heating or cooling failure rarely happens at a convenient time. Our team provides 24/7 emergency repairs for heat pumps and furnaces in Metro Vancouver , so you’re not left without comfort when you need it most.

When you call, you speak directly with an experienced technician who can triage the issue, offer safety guidance, and dispatch service to your home as quickly as possible. We carry common parts on our vehicles to complete most repairs in a single visit.

Common emergency issues we handle

  • No heat or no cooling from your system
  • Breaker tripping or electrical smells from HVAC equipment
  • Unusual noises, vibrations, or burning odours
  • Frozen outdoor units or leaking indoor coils
  • Thermostat failures or error codes on your system

For your safety, we’ll always let you know if it’s better to shut down equipment and wait for service rather than continue operating a failing system.

For fastest service, call our emergency line:

604‑442‑6711

Available 24 hours a day, 7 days a week for urgent heating and cooling issues.

For non‑urgent issues, you can use the main contact form above and we’ll respond within one business day.

Preventative Maintenance · Heat Pumps & Furnaces

Seasonal Maintenance & Performance Tuning

Regular maintenance keeps your equipment running efficiently and helps prevent unexpected breakdowns. We offer seasonal maintenance for heat pumps and furnaces across Metro Vancouver, tailored to your system and manufacturer requirements.

Our technicians complete a detailed multi‑point inspection, clean critical components, and verify that your system is performing within specifications. We also note any developing issues so you can plan repairs before they become emergencies.

What’s included in a typical maintenance visit

  • Check filters, indoor and outdoor coils, and blower assemblies
  • Verify refrigerant levels and inspect for visible leaks
  • Inspect electrical connections, sensors, and safety controls
  • Test heating and cooling performance and thermostat operation
  • Provide a written report with recommendations, if needed

For many manufacturers, proof of regular maintenance is required to keep warranties valid. We document each visit so you have a clear history of professional service on your system.

Set up your seasonal maintenance visit

Book spring and fall tune‑ups to keep your system running at peak efficiency.

Resources & Guides

Learn More About Heat Pumps & Rebates

Rebates

How CleanBC Heat Pump Rebates Work for Metro Vancouver Homes

A step‑by‑step overview of eligibility, documentation, and timelines when applying for provincial and federal rebates.

Estimate your rebate

System Design

Ductless vs. Ducted Heat Pumps: Which Is Right for Your Home?

Compare the pros and cons of ductless and ducted systems, from installation requirements to comfort and aesthetics.

Explore comfort upgrades

Maintenance

Simple Maintenance Tips to Extend Your Heat Pump’s Life

Learn easy, homeowner‑friendly steps to keep your system clean, efficient, and running smoothly between professional visits.

See maintenance services

Protection & Peace of Mind

Heat Pump & Installation Warranty Coverage

Every installation includes manufacturer equipment warranties plus our labour guarantee. We register eligible systems on your behalf so your coverage is properly activated and documented.

Typical coverage on qualifying systems

  • 10–12 year limited parts warranty (manufacturer‑dependent)
  • Up to 10 years compressor coverage on select heat pumps
  • APEX labour warranty on installation workmanship
  • Optional extended protection plans for parts & labour

We’ll walk you through your specific warranty terms at the end of every project, including what’s required to keep coverage valid—typically regular maintenance and proper operation.

Questions About Coverage?

If you’re unsure about the warranty on an existing system, we can help you review paperwork and advise on next steps.

Ask about my warranty

Smart Rebate Helper

Answer 4 quick questions — we’ll email the summary.

Fill in the details and we’ll email a tailored rebate summary.